Welcome to [newgamingzone]. By accessing or using our gaming zone facilities and services, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By entering or using our facility, renting equipment, or participating in any services offered by [Newgamingzone], you agree to abide by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Age Restrictions
- Customers under the age of 12 must be accompanied by a parent or legal guardian.
- Certain games and services may be age-restricted based on content ratings (e.g., PEGI, ESRB).
- Proof of age may be required to access age-restricted games.
3. Memberships and Bookings
- Memberships, session packages, and reservations are non-transferable and valid only for the registered user.
- Pre-bookings are recommended to secure slots during peak hours.
- Booked sessions must be used within their validity period.
4. Payments and Refunds
- All services must be paid in advance unless otherwise agreed upon.
- We accept cash, credit/debit cards, UPI, and digital wallets.
- Refund Policy: Refunds are not provided for missed sessions, no-shows, or changes of mind. However, we may offer credits or rescheduling in case of system failure or technical issues.
5. Code of Conduct
To ensure a safe and enjoyable environment for all, users must:
- Respect other players, staff, and property at all times.
- Avoid abusive, offensive, or disruptive behavior.
- Refrain from tampering with or misusing equipment.
- Follow staff instructions and posted rules.
Failure to comply may result in a temporary or permanent ban from the facility.
6. Equipment Use
- Users are responsible for all equipment used during their session.
- Any intentional damage or misuse of equipment will result in repair charges.
- Food and drinks are not allowed near gaming stations unless placed in designated areas.
7. Security and Privacy
- We implement strict data security & protection plans to protect customer information.
- CCTV cameras are in use for safety and monitoring purposes.
- Personal belongings are the responsibility of the user. We are not liable for lost or stolen items.
8. Internet & Network Usage
- Our high-speed network is optimized for gaming performance using advanced routing & switching and WAN optimization technologies.
- Users must not attempt to access, modify, or interfere with our network or other players’ sessions.
- Unauthorized software installation or system modification is strictly prohibited.
9. Liability
- While we ensure a safe and stable gaming environment, we are not responsible for:
- Minor injuries from equipment use
- Game-related content or user experience
- Data loss due to system bugs or power failures
10. Event Participation
- Participants in events or tournaments must register and agree to specific rules provided at the time of the event.
- Prizes and awards are subject to availability and may change at our discretion.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website or at the facility. Continued use of our services constitutes acceptance of any updated terms.